Terms and Conditions

2.1 Lawful Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms and Conditions. You must not use our services in any way that violates applicable local, national, or international law or regulation, including but not limited to data protection laws, intellectual property laws, and anti-discrimination legislation.

2.2 Prohibited Conduct

When interacting with CommCore services, you specifically agree not to:

• • Engage in conduct that is fraudulent, deceptive, or misleading
• • Harass, threaten, intimidate, or discriminate against any person
• • Infringe upon the intellectual property rights of CommCore or third parties
• • Transmit viruses, malware, or any other harmful computer code
• • Attempt unauthorized access to our systems, networks, or data
• • Interfere with or disrupt the operation of our services or servers
• • Use automated means to access our website except where explicitly permitted
• • Impersonate any person or entity or misrepresent your affiliation with any person or entity

2.3 Professional Conduct Expectations

During training sessions and program interactions, we expect professional behavior that respects the learning environment for all participants. This includes being prepared for scheduled sessions, engaging constructively with materials and exercises, maintaining confidentiality regarding other participants' shared examples, and communicating respectfully with instructors and fellow participants.

2.4 Content Guidelines

When sharing examples or submitting work as part of training exercises, ensure that content does not contain material that is defamatory, obscene, offensive, or that violates the rights of others. You're responsible for obtaining necessary permissions before sharing confidential business information or materials belonging to your employer or clients. We reserve the right to refuse to work with content that violates these guidelines or puts CommCore at legal risk.

4.1 Service Disclaimer

CommCore services are provided for professional development purposes. While we employ experienced professionals and evidence-based methodologies, we make no guarantees regarding specific career outcomes, salary increases, promotions, or other professional advancement results. Individual results depend on numerous factors beyond our control, including your effort, application of concepts, organizational context, and market conditions.

To the fullest extent permitted by law, our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

4.2 Website Disclaimer

While we strive to maintain accurate and current information on our website, we make no representations or warranties about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website. Any reliance you place on such information is strictly at your own risk.

4.3 Limitation of Liability

To the maximum extent permitted by applicable law, CommCore shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses, resulting from:

• • Your access to or use of or inability to access or use the services
• • Any conduct or content of any third party on the services
• • Any content obtained from the services
• • Unauthorized access, use, or alteration of your transmissions or content

In jurisdictions that do not allow the exclusion or limitation of certain damages, our liability is limited to the maximum extent permitted by law. In no event shall CommCore's total liability to you exceed the amount paid by you, if any, for accessing our services during the six months preceding the claim.

4.4 Exclusion of Consequential Damages

CommCore is not liable for consequential, indirect, or special damages arising from services provided, including but not limited to lost profits, business interruption, or damage to professional reputation. This limitation applies whether the claim is based on contract, tort, strict liability, or any other legal theory, even if CommCore has been advised of the possibility of such damages.

4.5 Force Majeure

CommCore is not liable for any failure or delay in performing obligations under these Terms and Conditions when such failure or delay is caused by circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

6.1 Right to Modify

CommCore reserves the right to modify or replace these Terms and Conditions at any time at our sole discretion. We will make reasonable efforts to provide notice of material changes, typically by posting a notice on our website or sending notification to the email address associated with your account if you have one.

6.2 Acceptance of Modified Terms

Your continued use of CommCore services after any modifications to these Terms and Conditions constitutes acceptance of those changes. If you do not agree to the modified terms, you should discontinue using our services. It's your responsibility to review these Terms and Conditions periodically for changes.

6.3 Active Engagements

For clients with active service engagements, modifications to terms generally apply prospectively. Existing agreements remain governed by the terms in effect when the agreement was established, unless changes are required by law or are mutually agreed upon by both parties.